Departure check

Off to a good start

A well-structured app will ensure compliance with all important regulations before the work even begins. A complete checklist makes the departure check a quick and safe affair. Good thing, too: It’s required by law and immensely important. After all, lorries and their loads weigh several tons. Poor safety can lead to devastating consequences on the road. Safety failures pose an even greater risk if the cargo consists of dangerous goods. All safety items are checked and documented automatically in the app. That allows the company to meet its documentation requirements with no added effort.

In the app, drivers answer questions such as:

• Is the load secured and distributed?
• Is the driver buckled up?
• Do the interior and exterior lights work?
• Do the control instruments and warning indicators work?
• Does the engine oil and brake fluid have to be topped up?
• Is the driver assistance system running?
• Is the truck equipped with required safety accessories such as a high-visibility vest and warning triangle?

Making decisions easy

Defining options

All the data and workflows needed for driver management can be converted into easy-to-use checklists. Questions and answers can be structured in a selection dialogue box and freely defined based on the process requirements. For example, checklists can be organized so that drivers only document exceptions to a rule. No matter what happens, drivers always know exactly what needs to be done. The app supports drivers before, during and after their trip with:

• Loading and unloading
• Navigation
• Complying with legal driving and rest period requirements
• Avoiding waiting times
• Quality control
• Documentation of damage
• Proof of delivery (POD) and pallet exchange

Damages and accidents

IT keeps its cool

Apps are helpful when everything is running smoothly. That help is even more valuable and beneficial when something goes wrong. Drivers caught in those situations need the best support they can get. With its automatic workflows for accident and damage reporting, predictive mobile workflow management software ensures that drivers do what needs to be done in stressful moments: secure the scene of the accident, notify the police, document the damage with photos, take down the information of everyone involved in the accident and notify the insurance company. The company thus not only meets its legal obligations but can have its claim processed digitally as well. All required information is instantly accessible and available for automatic reporting.

Conclusion: enormous benefits

Organisations benefit at numerous levels

The app thoroughly supports drivers, the most mobile of all employees. It benefits the entire freight forwarding company and its customers, too. To use the tool effectively, management first has to review and optimise all mobile processes. Once the app starts being used, all involved departments receive real-time data. Management can rest assured that the app will meet all the legal requirements associated with its documentation obligations. Last but not least, customers consistently enjoy exceptionally high quality. And that is how a high-quality mobile workflow management solution can become a competitive advantage in the logistics business.