IT Support (EOE)

Volkach

 

Join our dynamic team and help us drive the digitisation of the transport and logistics industry. We rely on the skills and commitment of our team members. In return, Fleetboard Logistics GmbH provides countless benefits – from flexible hours and wellness management to a company pension.


Your duties

  • Receive, classify and independently process support requests up to their resolution
  • Document the requests in the internal ticket system
  • Advise and assist customers in technical support
  • Serve as first point of contact for international 1st Level Support and international consulting
  • Transfer customers from project management to technical support
  • Prepare documentation and analyses

Your qualifications

  • Vocational training or degree in computer science or related field or professional experience
  • Initial experience in customer support or software technical support required
  • Ability to use ticket systems
  • Very good German and English skills

What we offer:

  • Open-ended employment contract and attractive performance-based pay
  • Ultra-modern air-conditioned workplace
  • Flexible schedule with core hours from 9:30 a.m. to 3:30 p.m.
  • Freshly prepared discounted hot lunch
  • Fresh fruit, cereal bar, water and coffee – all free of charge
  • Fit-on-the-job programme with exciting campaigns and events
  • Cool team and lots of support from experienced co-workers
  • Company pension, disability insurance and supplementary private health insurance

Apply now

Datenschutz*

Your contact

Christine Friedrich

Chief Executive Assistance

 

+49 9381 71695 - 113
jobs@fleetboard-logistics.com